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Benchmarking Population Health Programming and Disease Management Expertise

Tina Ross-Knapp, BS, RN, CCP

Manager, Population Health Management, Capital Blue Cross

Learning Objectives

  • Examine key implementation steps for a health plan disease management program.
  • Describe options for blending internal DM and vendor DM services.
  • Identify steps for building an interdisciplinary disease management team.
  • Share strategies for leveraging CCP certification to improve member and purchaser value.

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